It may be an emergency or it may be because a vet has scheduled euthanasia. Either way you can contact us 24 hours, 7 days a week on our free call number 1800 789 567 or email us and we will send our professional staff to your home or to the vet immediately.
The Pet Haven team will guide you through the process and you can expect to receive the ashes of your beloved pet back within 72 hours.
Individual Pet Cremations
We offer a range of affordable pet cremation options, that does not compromise on delivering the attention to detail farewell that your beloved pet deserves.
At Pet Haven, everything we do is led by compassion for our customers. We understand how hard losing a pet can be – it’s like losing a family member and should be treated akin to that. Our compassionate cremation services put you first, providing a cremation that truly feels like the final send-off that your beloved pet deserves.
We’re on hand to provide as much support as you need with the process. Whether this is your first pet loss or not, we can guide you through the cremation so that it’s as stress-free as possible. This means you can dedicate your time to remembering the good times with your companion, whether furry, scaly, fluffy or feathery.
Please get in touch with us for any concerns you may have.
As a family operated business, we have a genuine desire to offer families who have lost a pet, the same high level of care and compassion we provide our human funeral clients at Newhaven Funerals.
The comfort and trust you will experience, knowing your beloved pet is in the hands of an experienced team who have been in the funeral business and crematoriums in Queensland since 1979.
At Pet Haven, we offer a number of cremation packages suitable for budgets and needs of all types, meaning you can find a painless and simple solution to close this difficult chapter in your life, all whilst preserving the memory of your companion.
Whether you want a simple urn, a scatter tube or a more decorative keepsake, we have many options available for your pet’s ashes. From keeping them close to you in your home to saying a final farewell in the field that they used to love playing in, our solutions allow you to say goodbye in the way you feel is right.
Please don’t hesitate to reach out to us for further enquiries.
Caring For Our Customers & Their Pets
Our team do more than simply carry out the cremation process. We’ve seen grief come in all shapes and sizes, and are ready to offer you support in whatever way you need. Pet Haven is a pet cremation business that goes beyond our services. Whether you want to mourn alone or with family, we’re by your side.
Having been in the cremation business for more than thirty years, we’re well accustomed to the cremation process. Our efficient services are designed with you in mind. You’ll get your companion’s ashes returned to you as soon as possible so that you can take comfort in knowing they’re close to you once more.
Providing The Special Touches
As a family-run business, we know that sometimes it’s the littlest things that remind you of a loved one. That’s why we’re happy to take special requests when cremating your pet. These requests are completed at no extra charge. Whether you want to keep their collar, have a paw print taken or keep a lock of fur or a feather, we’ll do anything to make it happen.
If you have a special request in mind, please don’t hesitate to get in touch with a member of our team. We’re here to help you say goodbye to your pet and will do whatever we can to help that process. Contact Pet Haven today if you’d like to learn more about our special touches or if you have a final farewell flourish of your own. You can also read this guide on what to if your beloved pet passes at home or call us at 1800 789 567 to provide the best help.
Pethaven have cremated two of my beloved furbabies. From the moment I contacted them to tell them it was time they had booked to pick up my dog and took care of everything. I took my cat to them myself and they allowed me time to sit with him and wait until I was ready. I never felt pressured and they treated my furkids just like little humans. They understood what I was going through.
The whole process was quick and seamless and my boys were back with me in the most precious boxes. I cannot rate them highly enough for pet cremation. I am so grateful that for something so small to some people that they were professional and extremely caring about my situation. – Britt
Frequently Asked Questions
What exactly does pet cremation involve?
Many pet owners, when faced with the loss of their companion, are often unsure of their options for final arrangements. One option is cremation, but what exactly does this involve?
First, the pet’s body is placed in a container and transported to a licensed crematory. The body is then burned at high temperatures until only ashes remain. These ashes can then be returned to the owner in an urn or scattering container.
Some pet owners choose to have their pets cremated along with other animals in a group cremation, while others opt for an individual cremation where their pet’s remains are not mixed with those of any other animal.
As with human cremation, it is important to ensure that you are using a reputable and licensed facility for pet cremation services. This way, you can have peace of mind knowing that your beloved companion is being treated with dignity and respect.
Are pets cremated individually or with others?
First, it’s important to note that there are two types of pet cremation: private and communal. A private cremation means your pet will be the only one in the chamber, while communal means they will be cremated with other animals.
At Pet Haven, we only perform individual pet cremation. This ensures that you receive all of your pets ashes. The process itself involves incinerating the body at high temperatures until only ashes remain. These ashes can then be scattered, buried, or kept in an urn as a memorial to your beloved companion.
What if I don't want my pet's cremated ashes?
Losing a beloved pet is never easy, and the decision of what to do with their remains can feel overwhelming. However, it’s important to remember that the final resting place for your pet’s ashes is a personal choice and there is no right or wrong answer.
If you find that keeping the ashes at home doesn’t bring you comfort or closure, there are other options available. Some people choose to bury their pet’s ashes in a special spot, either in their own backyard or at a pet cemetery.
Others may opt to scatter the ashes in a meaningful location, such as a favourite park or hiking trail. And for those who don’t have a specific preference, we can respectfully dispose of the ashes.
Can I supply my own urn or memento to keep my pet's ashes in?
At Pet Haven, we understand the special bond that exists between a pet and its owner. We also know that the loss of a beloved animal can be devastating. That’s why we offer our clients the option to supply their own urn or keepsake to hold their pet’s ashes after cremation.
Simply let us know beforehand so we can make the necessary arrangements, and bring in your chosen container at the time of cremation. By allowing you to personally choose a remembrance for your pet, we hope to provide some small comfort during this difficult time.
If you have any questions or would like more information about this option, please don’t hesitate to contact us.
Does Pet Haven euthanise pets?
Deciding to euthanise a beloved pet is never an easy choice, and it can be overwhelming to navigate the logistics of the situation. Luckily, your veterinarian will handle the actual euthanasia process. Once that decision has been made, you can then set up arrangements for pet cremation with a separate service provider, such as Pet Haven.
We offer pickup options from either your home or the vet clinic, making it as stress-free as possible for you during this difficult time. It’s important to note that regardless of the route you choose for your pet’s remains, planning ahead and discussing all possibilities with your vet can help make the process smoother and more comforting for everyone involved.
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