Questions To Ask Before Having Your Pet Cremated

British Shorthair Cats And Golden Retriever — Pet Haven Animal Crematorium in Burleigh Heads, QLD
Losing a pet can be incredibly difficult. For many of us, the process of organising a pet cremation or burial is fraught with grief and stress, and asking big questions isn’t always the first thing on our minds.

But it’s important to ask a few questions of your pet cremator so that you know exactly what to expect from the service you’re paying for.

Here are five questions to bear in mind when choosing a pet cremation company.

Will My Pet be Cremated On Their Own?

Group Vs. Individual Pet Cremation

Most pet cremation companies will offer a choice of group or individual pet cremations, which means your pet will either be cremated on their own or as a group.

While individual pet cremations may cost a little more, they guarantee privacy at a time when it’s most needed. 

At Pet Haven Animal Cremation, we ONLY perform individual cremations to ensure that the ashes you recieve are from your pet and only your pet. As a family owned and operated business, we undertsand that pets are family members and will always be treated with the utmost respect while in our care.

How Long Does Pet Cremation Take?

You don’t want to be waiting weeks to receive your pet’s cremains once the cremation has been done.

As alot of pet cremation companies are run differently, this can differ from business to business. We always recommend ensuring you are 100% understanding and comfortable with the process and arrangements made.

At Pet Haven, you will recieve a call within a matter of days when your pets ashes are ready to collect or to arrange drop-off back to you.

For any further queries or concerns you may have, our team our available via phone 24/7 on 1800 789 567 or you can enquire online or email us.

We offer a range of urns and keepsakes for your pet. Whether you are looking for a scatter tube until you find the right location for their forever or if you prefer to keep them close always.

We offer packages that include the cremation of your pet as well as urns/keepsakes and a death certificate or even a lock of their fur or a paw print depending on your request.

We also offer ModUrn which is a secure app to save photos, videos, notes and registration information that can be shared with family and friends.

How Will You Identify My Pet’s Cremains?

If you choose individual cremation, your pet’s cremains should be easily identified.

However, you may be worried that in a group cremation your pet’s cremains could be hard to identify, it’s important to ask your cremation company how they keep your pet separate from others.

At Pet Haven, we guarantee that ALL pets are cremated individually so you never have to worry. For further information regarding pet creamtion at Pet Haven, please reach out to us or enquire online.

Please Reach Out To Us

At Pet Haven, we provide individual pet cremations for guinea pigs, rats, fish, birds, cats, dogs, llamas, sheep among other animals of similar size.

We also provide combined cremations if you have two pets you would like kept together.

If you’d like to ask us any questions about your pet’s cremation, including those above, please don’t hesitate to contact us by phone 1800 789 567 or email.

We’re here to help you through this difficult time in whatever way we can.

Pet Cremation Gold Coast & Brisbane

It’s always such a difficult time when you lose a much-loved pet. Once they’re gone, it’s important that you can say goodbye in a way that’s meaningful for you. At Pet Haven Animal Cremation, we also know how much you want to make sure you can keep their memory alive in the years to come.

From our animal crematorium in Gold Coast or our Crematorium in Stapylton, we specialise in dignified and respectful individual pet cremations to help you say goodbye to your animal friend in a loving way. The services we provide are suitable for a wide variety of small pets, including cats, dogs, birds, lizards, and snakes.

Keepsakes & Urns

The special memories you have of your pet are so important once they are no longer with you. With our individual pet cremations, you are guaranteed to have all of your dearly loved pet’s ashes safely returned to you. We have a selection of keepsake and urn packages available that will help you keep your animal friend close by in whichever way suits you best.

We ensure that all of our urns are quality and long-lasting, and we also offer biodegradable options. We’ll discuss your wishes with you so you can celebrate your pet’s life in the way you would like to. Please also discuss with us if you’d like to remember your pet in a different way, and we will do our best to help. We can provide additional services like locks of fur or paw prints at no extra cost.

Say Goodbye With Dignity & Compassion

When your pet has passed away, we understand it is important to continue treating them with the same care and respect that you did during their lifetime. We are committed to handling your pet with the same dignity and compassion that you would. We carry out every cremation with the highest levels of respect for your pet, applying the same standards that we use at our human funeral home, which is also based in the Gold Coast.

Grief works differently for everyone, and at Pet Haven, we are happy for you to be involved as much or as little as you would like to. Our aim is to support you through this difficult process as much as we can. We want to make sure you feel comfortable throughout, regardless of how much or how little you want to be included.

Please don’t hesitate to reach out

You are not alone during this difficult time. Saying goodbye to your pet is hard, but Pet Haven Animal Cremation is here to support Gold Coast and Brisbane families when their pet has passed away.

We want to give you the peace of mind that the animal you love is being handled with the care and dignity that they deserve, and to make this painful experience a little easier for you.

Please contact our team if you need compassionate support with arranging a cremation for your pet.

How To Choose A Pet Crematorium

Nothing can prepare you for losing a beloved family member. Pets become cherished members of the family and the time spent with them is never enough. Although death is an inevitable part of life, it’s hard to accept at any age and having a plan in place when the time comes is essential.

Pet cremation is a cost-effective and environmentally friendly solution, but there is some consideration to think about when deciding on your choice of a crematorium.

 

Individual vs group cremation

Crematoriums come with two types of services, group or individual cremations. Group cremations are when multiple animals are cremated at the same time, and there is no guarantee you will receive the ashes from your pet.

Individual cremations ensure your pet is cremated by itself and you are ensured to get your pets ashes after the process.

Pet Haven specialise in and only perform individual cremations, so you can rest assured your pets remains will be returned safely to you.

 

Visit our facility

Our reputable crematorium will happily allow you to book an appointment and will enable you to inspect the facility and show you through the process physically.

This will allow us to answer any questions you have, see what is involved in the process and ease your mind that there is nothing to worry about.

Personal tours are encouraged at Pet Haven, and our friendly staff are happy to take your calls and answer any pressing questions.

 

 What pets can be cremated?

The most common pets to have cremated are dogs and cats, but pet cremation is also suitable for most small to medium-sized pets including sheep, guinea pigs, birds, rats, lizards, llamas and alpacas.

Check with your crematorium on larger sized animals like horses which may need to go to a specialised facility.

 

Keepsakes, Urns & Other Options

Your expectations of what you’d like to do with your pets is a decision to have with your family.

Choosing a facility that has a range of keepsake and urn options may make your decision process an easier one.

Some options can be decisions around scattering the ashes in a place that holds significant memories of your pet like your home, favourite park or favourite beach.

For scattering purposes, you can purchase scattering tubes and temporary urns until you decide on a date to scatter the ashes.

For a more permanent option of keeping the remains with you, can buy permanent urns, and keepsake jewellery to display and hold the ashes.

Alternatively, if you decide that you do not want to get your pet’s ashes back, a reputable pet crematorium will be able to scatter the ashes on your behalf, in a dignified manner.

 

Grief support

Creating a plan and deciding on what to do with your pet’s ashes are the first essential steps to take once your pet passes but another reason to choose a good crematorium is to look at what other services they provide.

Take the time to research the care and service a crematorium provides because your family will be going through a difficult time, and you want peace and mind you are making the best decision.

Pet Haven has a list of helpful resources and can recommend some grief support networks in your local area to help you and your family through the grieving period.

 

Emergency pet care

Sometimes If you have a sick or elderly pet, you’ll know the time is coming, and you have more time to prepare. However, sometimes emergencies arise, and unfortunately, death can happen unexpectantly.

If your pet has had to be euthanised quickly or an accident has led to death, you’ll want information as quick as possible. The team at Pet Haven are available for contact 24/7  at 1800 789 567, and we can send out professional staff to your home or your vet immediately.

 

 Reach Out To Pet Haven

Without a plan, you run the risk of making a rash decision that is influenced by grief that over time you may come to regret.

Take the time to weigh up your options. This will ensure that you are prepared and have made the best decision for you and your family.

Contact our caring team to arrange a guided tour or allow us to help your family in the final arrangements of your pet’s farewell.