
Since 2005, we have been honored to support families and local communities during one of life’s most challenging moments by offering respectful pet cremation services for their cherished companions. At Pethaven Cremations, we strive to provide an affordable and compassionate service to ensure your beloved pet receives the best possible farewell.
We offer personalised pet cremation services across Brisbane, the Gold Coast, Logan Ipswich, and Northern NSW. We understand how difficult it is to say goodbye to a pet, and we are committed to making the process as gentle and seamless as possible. Whether you need urgent pet cremation or are preparing for a pet euthanasia with your veterinarian, our dedicated team is available 24/7 to assist.
Simply call our free helpline at 1800 789 567 or contact us by email, and our professional staff will arrive at your home or veterinary clinic promptly.
At Pethaven, we treat every pet with the care, respect, and love they deserve, ensuring their ashes are returned to you. We’re here to guide you through the process and help you honor your pet’s memory with compassion and dignity every step of the way.
Individual Pet Cremations on the Gold Coast & Surrounds
Affordable Pet Cremation Services
At Pethaven Cremations, we offer affordable individual pet cremation services that ensure your beloved pet receives a respectful and personalised farewell. We specialize in handling all types of pets, including cats, dogs, guinea pigs, birds, rats, lizards, snakes, and other small pets at our on-site crematorium.
Unlike communal cremation, our individual pet cremation services guarantee that your pet is the only one in the cremation chamber, and their ashes are safely returned to you. This ensures a personal and meaningful way to honour your pet’s memory, offering you peace of mind that your pet is treated with the respect they deserve.
At Pethaven, we understand how heartbreaking it is to lose a pet—it’s like losing a family member. Our compassionate pet cremation services are designed to make this emotional journey as smooth and respectful as possible. We take great care in identifying each pet throughout the cremation process to ensure that their ashes are safely returned to you, and we are able to provide regular updates on the status of the cremation process. You can reach out anytime to inquire about where your pet is in the cremation process, and we will ensure you’re fully informed every step of the way.
We’re here to support you during this difficult time, whether your pet was furry, scaly, feathery, or fluffy. Our goal is to ensure that your pet receives a dignified, individual cremation and that you can focus on cherishing the memories of the special moments you shared.
If you have any questions or concerns, please don’t hesitate to reach out to us. We are here to offer the support you need, ensuring your pet’s final journey is carried out with the utmost care, respect, and dignity.


Proudly Family Owned & Operated | Compassionate Pet Cremations
Here at Pethaven we are a family-owned and operated business with a deep commitment to providing the same level of care and compassion that we’ve offered to families through Newhaven Funerals. With decades of experience in funeral services and crematorium operations across Queensland since 1979, you can trust that your pet will be treated with the utmost respect and care during this difficult time.
Our compassionate staff understands the emotional weight of losing a pet, and we are here to support you every step of the way from the first phone call. We invite you to read about how we’ve helped families navigate their pet loss journey, offering comfort, attention to detail, and heartfelt support during their time of need. We recognise the special bond you share with your pet, and we are committed to providing a service that reflects that love.
Whether you’re looking for a simple urn, a scatter tube, or a more decorative keepsake, we offer a variety of options to help you preserve your pet’s memory in a meaningful way—whether that means keeping them close or honoring them with a final resting place in a cherished spot.
If you’d like to learn more or discuss your needs, please don’t hesitate to reach out to us. Our team is here to help, providing the compassionate care you and your pet deserve during this difficult time.
Caring For Our Customers & Their Pets
| Compassionate Pet Cremation Services
At Pethaven Animal Cremations, we do more than simply carry out the pet cremation process—we provide compassionate support for pet owners during one of life’s most difficult moments. We understand that grief comes in all forms, and whether you need time to mourn privately or seek comfort with family, we are here for you.
With over 30 years of experience in pet cremations, our team ensures a seamless and respectful process. We return your beloved pet’s ashes as quickly as possible, so you can take comfort in knowing they are close to you once more.

Providing The Special Touches
As a family-run business, we know that sometimes it’s the smallest details that bring the most comfort. That’s why we accommodate special requests at no extra charge, including:
✅ Keeping their collar or favorite toy
✅ Taking a paw print keepsake
✅ Preserving a lock of fur or feather
✅ Or having a special item placed in with your pet for their final journey.
If you have a special request, please reach out to our caring team. We are committed to helping you say a meaningful farewell to your cherished companion.
For more information or immediate assistance, contact Pethaven today at 1800 789 567. You can also read our guide on what to do if your pet passes at home for helpful guidance during this difficult time.
Heartfelt Testimonials | Pethaven Animal Cremations
At Pethaven Animal Cremations, we know that losing a pet is like losing a cherished family member. Our compassionate team is dedicated to providing dignified, individual pet cremations with the highest level of care and respect. But don’t just take our word for it—hear from the many families we’ve had the privilege to support:

Frequently Asked Questions
What exactly does pet cremation involve?
First, the pet’s body is placed in a container and transported to a licensed crematory. The body is then burned at high temperatures until only ashes remain. These ashes can then be returned to the owner in an urn or scattering container.
Some pet owners choose to have their pets cremated along with other animals in a group cremation, while others opt for an individual cremation where their pet’s remains are not mixed with those of any other animal.
As with human cremation, it is important to ensure that you are using a reputable and licensed facility for pet cremation services. This way, you can have peace of mind knowing that your beloved companion is being treated with dignity and respect.
Are pets cremated individually or with others?
At Pet Haven, we only perform individual pet cremation. This ensures that you receive all of your pets ashes. The process itself involves incinerating the body at high temperatures until only ashes remain. These ashes can then be scattered, buried, or kept in an urn as a memorial to your beloved companion.
What if I don't want my pet's cremated ashes?
If you find that keeping the ashes at home doesn’t bring you comfort or closure, there are other options available. Some people choose to bury their pet’s ashes in a special spot, either in their own backyard or at a pet cemetery.
Others may opt to scatter the ashes in a meaningful location, such as a favourite park or hiking trail. And for those who don’t have a specific preference, we can respectfully dispose of the ashes.
Can I supply my own urn or memento to keep my pet's ashes in?
Simply let us know beforehand so we can make the necessary arrangements, and bring in your chosen container at the time of cremation. By allowing you to personally choose a remembrance for your pet, we hope to provide some small comfort during this difficult time.
If you have any questions or would like more information about this option, please don’t hesitate to contact us.
Does Pet Haven euthanise pets?
We offer pickup options from either your home or the vet clinic, making it as stress-free as possible for you during this difficult time. It’s important to note that regardless of the route you choose for your pet’s remains, planning ahead and discussing all possibilities with your vet can help make the process smoother and more comforting for everyone involved.
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