Pet Cremation – Gold Coast and Brisbane
At Pet Haven, we deeply understand the unique and special bond you share with your furry family member. They’re not just pets but an integral part of your life, heart, and home.
We recognise the significance of celebrating and honoring their life when it’s time to say goodbye. We’re committed to providing your beloved companion a dignified and heartfelt farewell.
Our promise to you is simple but profound: the same exceptional care and high standards we uphold at our human crematoriums, Newhaven Funerals, will be extended to your cherished pet because we believe in celebrating every life with the respect and love it deserves.
Cost of Pet Cremation Services
The cost of pet cremation services varies depending on the weight of your pet. We offer a generic plastic urn which is included in the pricing below, however we have an vast selection of urns to choose from, including the ability to customise urns to make their memory last forever.
We offer transparent pricing with no hidden costs. Please Note: After hours fee of $440 applies outside of normal business hours between 5:00pm and 8:00am, and on weekends
Step By Step Guide To Pet Cremation
Losing a pet is a difficult time, and not knowing the process of what happens during the cremation process can make it even more upsetting. By understanding the process and knowing what options you have, you’ll be able to make a more informed decision through your grieving time. Here are the steps of pet cremation.
Step 1: Collecting Your Pet
If your pet has passed away at your vet, they will be able to give you the information about contacting a pet cremation centre. Whether the pet has passed away from an emergency at home or scheduled euthanasia, our caring staff will be able to guide you through their process of collecting your pet.
If your pet has passed away at your home, the same process applies, and our professional staff will be able to come to your home immediately.
Step 2: What Do I Need To Do?
Once your pet has been collected, the staff at our Pet Crematorium welcome you to be involved in the process as much or as little as you like. They will guide you through the process, and you can expect to be able to collect the ashes of your pet within 72 hours in normal circumstances. This time frame allows for the collection, the cremation, the cooling, the processing and placement in the selected urn and/or keepsake.
Step 3: Individual Pet Cremation
The cremation process will take place at our Stapylton Facilities.
Step 4: Special Requests
You can also have special requests granted. This could be something like removing something from your pet such as a special collar, a lock of hair for a keepsake, or even requesting a paw print of your pet to have framed later. Our team will not charge for this additional service. We welcome you to discuss any queries and/or concerns you may have.
Step 5: Pet Urns & Keepsakes
You may request to be onsite during the cremation, or you can be informed when the process is completed. Your pet’s ashes will go into a temporary urn until you have decided on the type of urn you’d like.
There is a large selection of different types of urns for pets available including: Biodegradable urns, Metal urns, Scatter tubes and Timber urns as well as a range of keepsake jewellery options.
When picking an urn, you’ll need to take into consideration: The weight & size of your pet, The design of your home or garden, Where you want to place the urn and Your budget.
Step 6: Scattering Your Pet’s Ashes
Once you’ve taken home your pet’s ashes in your urn, you can decide with your family if you’d like to scatter the ashes, keep them in the urn for a later date or keep them permanently in the urn. Some ideas of where to scatter the ashes could be a favourite bush trail, favourite beach or creek, favourite dog park, private gardens or even your backyard.
If you do decide on scattering ashes on private land, it is essential to get permission from the owner of private land or the Trust of Parks and Reserves or the local council for parks and beaches.
If you decide you or someone in your family may need grief support during this time, several resources can assist. The team at Pet Haven are available for contact 24/7 at 1800 789 567, and we can send out professional staff to your home or your vet immediately.
Individual Pet Cremation
At Pet Haven, we understand the deep bond you share with your pet. They’re family — and they deserve a farewell that reflects the love, care, and respect they gave you throughout their life.
We provide private, individual pet cremation services across the Gold Coast and Brisbane, ensuring your companion is cremated alone and their ashes are returned to you with dignity and care.
As part of Newhaven Funerals, our pet cremation services uphold the same exceptional standards trusted in our human crematoriums — because every life deserves to be honored.
Frequently Asked Questions
There is a range of different options available and keepsakes you can keep your beloved pet’s ashes in so that you can remember them forever.
These include options to display, so you can scatter their ashes at one of their favourite play spots and temporary options so that you can transfer them into another display option later on.
You can browse our range of pet cremation packages to find an option that suits your needs and budget or reach out to us to discuss further. We are available 24/7
The cremation process generally takes about two hours, but it may vary depending on the size of your cat.
Popular locations for scattering the ashes of your bird can include:
A favourite park, beach, creek or bush trail
Private garden or backyard
Other special location in nature
We recommend choosing a place that is meaningful to you and the relationship with your bird.
While cat cremation and dog cremation are the most common, we can also assist with all kinds of different pets as well. We have options available for pets that are under 35kg of all descriptions including birds, guinea pigs, fish and more.
For pets over 35kg, please contact us and we will do our best to be of assistance.
Of course, you can. Everyone likes to say goodbye to their pet in their own way so we give you as much time as you need to say goodbye.
If you decide on scattering ashes on private land, it’s essential to get permission from the owner of private land or the Trust of Parks and Reserves or the location council for parks and beaches. The scattering of ashes may contravene the provisions of the Protection of the Environment Operations Act 1997 in terms of air or water pollution. Disposal of ashes without consent could result in legal proceedings. To ensure the scattering of your pet’s ashes is peaceful and trouble-free, get in touch with the landowner ahead of time.
We offer a wide range of urns to suit all budgets and preferences. And because we know that pets come in all shapes and sizes, we carry urns catering for pets weighing from 1kg up to 65kg.
A general guide is one cup of ashes per nine kgs, but crematory processes can vary. If you are unsure about the size you need, we recommend that you reach out to us to discuss with an expert. With a little bit of planning, you can be sure to choose the perfect pet urn to cherish your beloved pet’s memory.
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